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Hilton Palacio del Rio Receives 2015 Certificate of Excellence, TripAdvisor

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May 26, 2014

Hilton Palacio del Rio Receives 2015 Certificate of Excellence, TripAdvisor

San Antonio, TX - May 23, 2014 - Hilton Palacio del Rio has been honored with the 2015 Certificate of Excellence awarded by TripAdvisor travelers. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. "Winning the TripAdvisor Certificate of Excellence is a source of great pride for all of us here at the Hilton Palacio del Rio. We would like to thank all of our guests whom left a review on TripAdvisor and this honor further motivates us to continue our history of service excellence," said Robert Thrailkill, general manager, Hilton Palacio del Rio. "There is no greater reward than being recognized by one's customers and being rewarded again with the Certificate of Excellence, proving our continued commitment to 'WOW' each guest."
"TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travelers a great customer experience."
Media can access additional information about Hilton Palacio del Rio at
Hilton Palacio del Rio

Located on the famous River Walk in beautiful downtown San Antonio, Hilton Palacio del Rio is only two blocks from the world-famous Alamo, and not far from two PGA Tour courses, the San Antonio Zoo, Six Flags Fiesta Texas, Sea World, the San Antonio Convention Center and the Alamodome. Recent renovations have transformed this iconic River Walk hotel to convey a contemporary flavor within a hacienda setting. Hilton Palacio del Rio offers several dining options, flexible meeting space, a pool and fitness center and is the only hotel in downtown San Antonio that features a private balcony in every room.
About Hilton Hotels & Resorts

Founded in 1919 as the flagship brand of Hilton Worldwide, Hilton Hotels & Resorts continues to build upon its legacy of innovation by developing products and services to meet the needs of savvy global travelers at more than 550 hotels across six continents. Hilton is the stylish, forward-thinking global leader in hospitality with Team Members shaping experiences in which every guest feels cared for, valued and respected. Access the latest news at and begin your journey at or for the latest hotel specials. View a list of official social channels at Hilton Hotels & Resorts is one of Hilton Worldwide ten market leading brands.
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